Refund & Return Policy
At Weartox, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Returns
We accept returns within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- All original tags, labels, and packaging must be intact.
- The item must not show signs of use, damage, washing, or alteration.
- Proof of purchase or order confirmation must be provided.
Non-Returnable Items
The following items cannot be returned:
- Items marked as Final Sale or Non-Returnable.
- Gift cards.
- Products damaged due to misuse or improper handling by the customer.
- Customized or personalized products.
Return Process
To initiate a return, please contact us at:
Email: weartox0@gmail.com
Phone: +91 97206 57678
Please include:
- Order Number
- Customer Name
- Reason for Return
- Photos (if the item is damaged or defective)
Our support team will review your request and provide return instructions.
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing time may take 5–10 business days, depending on your payment provider or bank.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Provide:
- Order Number
- Description of the issue
- Clear photos of the product and packaging
We will arrange a replacement or refund after verification.
Exchanges
We offer exchanges for eligible items subject to stock availability.
To request an exchange, contact our customer support team within 7 days of receiving your order.
Return Shipping Costs
- If the return is due to our error (wrong, damaged, or defective item), we will cover the return shipping cost.
- For all other returns, the customer is responsible for return shipping charges.
Cancellation Policy
Orders can be canceled before they are shipped.
Once an order has been shipped, cancellation requests cannot be guaranteed and may be treated as a return request after delivery.
Contact Us
For any questions regarding returns, refunds, or exchanges, please contact:
Owner: Vekariya Lavkumar Jaysukhabhai
Email: weartox0@gmail.com
Phone: +91 8347884747
Address:
S/O: Jaysukhbhai,B-24,Yogiraj Society,
Puna simada,Yogichowk,Nanavaracha
,Chorasi,Surat,
Gujarat - 395010